Frequently Asked Questions

Find answers to common questions about your Mars The Label experience

How do I know which size to order?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit. If you are between sizes, we generally recommend sizing up for the best silhouette.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make changes or cancellations.

Do you ship internationally?

Yes, Mars The Label ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Where is my order?

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your package's journey via our carrier's website.

Are your items restocked?

Many of our popular styles are restocked. We recommend signing up for 'Back in Stock' notifications on the specific product page to be the first to know.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay.